The Rise of Social Commerce: Is Your Business In or Out?

Last Updated: 

May 16, 2025

Unless you’ve been living under a rock, there’s no denying that social media has seeped into almost every aspect of our daily lives. It’s how we consume news, curate the perfect aesthetic, and even stalk exes.

Business owners have found another use for these crafty platforms. Social media buying, or social commerce, is expanding beyond the traditional realms of eCommerce. The fusion of content and commerce has yielded a literal goldmine for big and small businesses.

Forbes predicts the sector will hit $1.2 trillion by the end of the year, and those are just conservative figures. Consider this: nearly 5 billion online users globally are low-hanging fruit ripe for the picking. It presents a unique opportunity to establish direct connections with consumers, driving sales and revenue streams.

Below, we’ll explore how your business can leverage social media to reach a wider audience and increase earnings.

Key Takeaways on the Rise of Social Commerce

  1. Social media drives modern commerce: Platforms like TikTok, Instagram, and Pinterest are transforming how consumers discover and buy products.
  2. The opportunity is massive: With nearly 5 billion global online users, the social commerce sector is projected to reach $1.2 trillion.
  3. Gen Z leads the charge: Younger consumers are driving trends on TikTok, Instagram, and YouTube, making these platforms vital for brand visibility.
  4. Omnichannel strategies increase sales: Integrating in-app purchases and seamless checkouts helps convert scrollers into paying customers.
  5. Trust remains a key barrier: Building brand credibility through reviews, social proof, and secure transactions is essential.
  6. AI boosts reach and engagement: Generative AI helps optimise content, personalise interactions, and improve discovery across social platforms.
  7. Early adoption pays off: As social commerce grows, businesses that adapt quickly can gain a competitive edge in consumer trust and revenue
Want to Close Bigger Deals?

Follow the Crowd

According to the 2025 Sprout Social Index, Gen Z lives on Instagram, YouTube, and TikTok.

Young people use these apps to have fun and keep in touch with friends and family. However, social platforms know how appealing their reach is to businesses. 

TikTok, for example, reportedly aimed to grow its U.S. eCommerce sales to a massive $17.5 billion by the end of last year. They rolled out a TikTok Shop. 

While businesses have mixed feelings, the Consumer Trends survey found that 69% of users are open to buying products directly from the app. 

Other platforms have jumped in as well. Pinterest makes it easier to sell by launching a shopping API that helps brands manage catalogs and beef up their product information.

Take an Omnichannel Approach

Whether selling SaaS software video games, or a physical product, consider working with an omnichannel method in your business strategy.

Entrepreneur reports that social media is constantly evolving and keeping up with users’ demands. What they want is to shop while scrolling.

Brands are leaning into consumer behavior by making it easy to shop in the app. Do you see something you want? Just buy it without leaving your favorite platform or the influencer you’re following.

Implementing in-app purchases doesn’t have to be a gargantuan headache. PayPro Global says that by partnering with the right payment platform, global payment barriers are eliminated. 

A flexible checkout plug-in to your website and or app enables hassle-free purchases.

A Game of Trust

Despite having a large social media following or likes, it doesn’t mean it will translate into sales. 

One of the biggest challenges for businesses getting into social commerce is earning trust. 

People might scroll through social media for hours, but their mindset changes when it’s time to buy something from your brand. It's a bigger commitment, and not everyone feels ready for that just yet.

The good news is that the tide is slowly turning in the opposite direction. A survey found that trust is built over time for older shoppers. 

This group cares a lot about security and sticking with brands they already know, which is where the big names have the upper hand. 

However, younger shoppers rely more on reviews and what other buyers are saying. Even if your brand isn’t as strong, offering real value can go a long way in earning trust, especially when happy customers start spreading the word.

Look to AI

AI has great payoffs and offers valuable insights when scaling content, getting discovered, and keeping people engaged. 

Instagram

Business.com says Instagram is the best platform for connecting with your target audience. Generative AI can give you a competitive edge by tweaking product photos and writing captions that align with your brand while still speaking your audience’s language.

TikTok

Businesses can use AI to boost visibility on TikTok by tapping into customer data. AI generates targeted hashtags and descriptions to reach the right audience. These additions help the algorithm understand who the content is for, making it easier to get discovered.

Strike While the Iron’s Still Hot

Social commerce may be in its infancy, but all the signs point to a sector worth exploring. About $1.2 trillion is a lot of Goober Dollars. Factor in 5 billion global online users, and that's prime real estate.

Yes, consumers remain skeptical, but if you can get them to trust you as a brand, it could open more doors and other opportunities. When eCommerce first came onto the scene, shoppers were doubtful. It took them a while to warm up to buying everything online.

Businesses can no longer ignore the shift to social commerce. You’re halfway there by leveraging AI, brand loyalty, and implementing an omnichannel approach.

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